According to a statement shared by the company’s Brand Ambassador John Heald, Carnival Cruise Line will listen to its guests before implementing changes to its loyalty program. As announced earlier ...

Although the cruise line is facing even bigger issues now, Carnival has come up with a solution for one loyalty program problem that passengers will appreciate.

CCL is overhauling its loyalty program to reward total spending, aiming to boost long-term guest value and pricing power.

Carnival Cruise Line is revamping its loyalty program, offering more points and financial incentives for onboard spending starting next summer.

Carnival Cruise Line is replacing its longtime loyalty program with Carnival Rewards, a flexible, points-based system launching in 2026.

CARNIVAL CORPORATION & PLC TOPS GUIDANCE ACHIEVING HIGHEST-EVER SECOND QUARTER OPERATING RESULTS AND EXCEEDING 2026 SEA CHANGE FINANCIAL TARGETS 18 MONTHS EARLY ...

Carnival Cruise Line is restructuring its rewards program, but the change, which includes a new name -- Carnival Rewards -- and a new accrual plan, isn't being embraced by all of its loyalty members.

Carnival's elimination of lifetime loyalty status has long-time cruisers furious. Comments from their brand ambassador suggest adjustments might be possible.

Carnival Cruise Line may tout its "fun ship" approach, but some of its loyal customers are saying there's nothing fun about the changes the company is making to its loyalty program.