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Recent data shows that U.S. startup failures have increased by 60% in the past year. And every failed product or company ...

Summary. For the insurance industry, the threat of massive and profoundly destructive wildfires poses a significant and immediate problem. Big wildfires didn’t become big by insurance standards ...

How a new framework built around fairness, access, inclusion, and representation can succeed where DEI has failed. While backlash to DEI has challenged how many companies and practitioners ...

On President Donald Trump’s first day in office, he signed a sweeping executive order on immigration, threatened to impose a broad range of tariffs, including a 25% tariff on goods imported into ...

Peter Aykens is a distinguished vice president and chief of research for the Gartner HR practice. He is responsible for setting the practice’s research agenda and strategy to address the mission ...

Summary. Masayoshi Son, the billionaire founder and CEO of SoftBank, the Japanese media technology conglomerate, is often cast as a dreamer, financial engineer, and speculator. But his career ...

In recent years, many companies have made ambitious sustainability commitments, but the complexities of achieving these goals have led to significant challenges. As a result, some companies are ...

Middle managers get a bad rap. Blamed for being bottlenecks, pilloried as bureaucratic and ineffective, and painted as the “bad bosses” who send good talent running, they often bear the brunt ...

Summary. Incivility at work isn’t good for anyone. But while both men and women are less likely to speak up in uncivil environments, women are more likely to withhold their ideas due to concerns ...

Growth is a crucial component of any business, and sustainable growth is impossible without customer service. More customers inevitably means higher support volume. And without the resources to ...

Micro, small, and medium-sized enterprises (MSMEs) are the backbone of Indonesia’s economy, representing more than 60% of its gross domestic product (GDP) and nearly 97% of its workforce.