Meta brings voice calls and AI shopping features to WhatsApp Business, streamlining support and marketing across its ...

Meta has announced major upgrades to its WhatsApp Business platform at its annual Conversations event, which will enable ...

The third and most significant change for customer support teams is the rollout of voice and video calling on the WhatsApp ...

Meta has introduced new features for WhatsApp Business users, aiming to make business communication smarter and more ...

A major highlight is the integration of marketing tools within Meta’s Ads Manager. Businesses can now create and manage ...

New additions include AI-driven product recommendations, message summarisation, and voice calling to improve customer ...

WhatsApp chatbots are intelligent assistants, handling initial conversations, qualifying prospects and booking appointments ...

Meta rolls out WhatsApp ads and Channel subscriptions as part of a strategy to make money from the app.

Meta has announced major enhancements to the WhatsApp Business Platform at its global Conversations event held in Miami on ...

Customer service teams often find themselves overwhelmed by the sheer volume of messages coming through WhatsApp Business ...

Meta updates the WhatsApp Business Platform with AI-driven chats, voice and video calling, and ad integration across Facebook ...

Additionally, the platform is rolling out voice calling and unified campaign management to better support businesses using ...